FAQ

We provide both mechanical and electronic contract manufacturing services, including custom parts manufacturing,contract assembly, mass production, packaging, QC, logistic, etc.

Yes, we have experience product design and engineering team, that can help client to develop new product which starts from design, prototyping, pilot run, until mass production

Yes, we have over 15 years of experience on oversea market, we served 180+clients from 25 countries worldwide(mainly for Europe and US clients). 

We are an ISO9001-2018 certificated factory, we take strict quality control from raw material to finished products. We perform full inspection for parts and sub-assembly, and do AQL inspection for finished products.

If you have a product to manufacture, you should provide us:

1. BOM(part material, color, quantity, surface treatment, etc)
2. 3D stp file
3. Your order quantity(first order quantity and annual order quantity)
4. Product presentation

Prior to providing any information, we will encourage clients to sign NDA with our company, which is not just a paper at Inno, but we will comprehensively perform our measure to strictly protect customer information on technical document, drawings, prototypes, products, etc.

We accept USD for order payment normally, and we accept TT and Western Union. 50% of deposit should be made to kick off project, and the rest of 50% should be paid when goods is ready for shipment(before goods leave China)

You can ask the third-party of QC to check out our finished goods, we can ensure all of our products are under 1% defective rate. In case you received a defective rate, we can do replacement for your next order or refund the percentage that you paid.

Sure, you are welcome to visit us at Baoan, Shenzhen, China.

It depends on project complexity, normally, it takes about 7~12 days to get your specification and requirement confirmed, after that, we will build mold tools(metal mold, plastic mold, and other tools) in 20~25 days. Once the molded samples confirmed, we are ready to start mass production per your order(the lead-time of mass production is about 7~15 days).

If any existing project, it just takes few days to get ready for shipment. So if you have any timing query, please feel free to talk to our marketing team.