We listed out some common questions that our clients might have below, if anything excluded, please feel free to contact us.

Have Questions?

In order to help client understand our operation system better, we listed some frequently asked questions below, and you can also directly reach out us if you have any questions!

  • FAQ 1: What type of contract manufacturing services do you provide?

    We provide both mechanical and electronic contract manufacturing services, including custom parts manufacturing,contract assembly, mass production, packaging, QC, logistic, etc.

  • FAQ 2: Can your company help design and develop a new product?

    Yes, we have experience product design and engineering team, that can help client to develop new product which starts from design, prototyping, pilot run, until mass production

  • FAQ 3: Do you have any experience on oversea market?

    Yes, we have over 15 years of experience on oversea market, we served 180+clients from 25 countries worldwide(mainly for Europe and US clients). 

  • FAQ 4: What is your quality assurance system?

    We are an ISO9001-2018 certificated factory, we take strict quality control from raw material to finished products. We perform full inspection for parts and sub-assembly, and do AQL inspection for finished products.

  • FAQ 5: What information should I provide if I request a quotation?

    If you have a product to manufacture, you should provide us:

    1. BOM(part material, color, quantity, surface treatment, etc)
    2. 3D stp file
    3. Your order quantity(first order quantity and annual order quantity)
    4. Product presentation
  • FAQ 6: How will your company protect my IP?

    Prior to providing any information, we will encourage clients to sign NDA with our company, which is not just a paper at Inno, but we will comprehensively perform our measure to strictly protect customer information on technical document, drawings, prototypes, products, etc.

  • FAQ 7: What is your payment terms? And payment methods?

    We accept USD for order payment normally, and we accept TT and Western Union. 50% of deposit should be made to kick off project, and the rest of 50% should be paid when goods is ready for shipment(before goods leave China)

  • FAQ 8: What about if I paid for a bad quality products?

    You can ask the third-party of QC to check out our finished goods, we can ensure all of our products are under 1% defective rate. In case you received a defective rate, we can do replacement for your next order or refund the percentage that you paid.

  • FAQ 9: Can we visit your factory before doing business with your company?

    Sure, you are welcome to visit us at Baoan, Shenzhen, China.

  • FAQ 10: How long does it take to get a products manufactured in your company?

    It depends on project complexity, normally, it takes about 7~12 days to get your specification and requirement confirmed, after that, we will build mold tools(metal mold, plastic mold, and other tools) in 20~25 days. Once the molded samples confirmed, we are ready to start mass production per your order(the lead-time of mass production is about 7~15 days).

    If any existing project, it just takes few days to get ready for shipment. So if you have any timing query, please feel free to talk to our marketing team. 

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Inno Manufacturing, a high quality contract manufacturer in Shenzhen China. We specialize in one-stop custom contract manufacturing services from parts to finished products.

Our sophisticated team brings a vast experience for a variety of industries including medical & beauty, home appliance, consumer electronics, sports & outdoor, automotive, etc.

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Contact Us

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  • Phone :


  • Location :

    HengFeng Industrial Zone, Baoan, Shenzhen, China

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